Since September ,money i ,earned watching video's, doing paid to click and surveys is being taken out of my acct and is going to continue for the next 29 days. I have sent support tickets to have them tell me because it is low to cash out and they give you 6 months to cash out they need to close their books at a certain date. I did not have the $25 to cash out at the time and never would have thought they would keep reducing my acct balance. I appreciate all the rewards i have earned and enjoy doing this program. I read the policy and did not see anywhere that it said they take money from your acct. Can someone please help me with this I would appreciate any feedback. I have sent 4 more messages and have not received an answer.
Your post is confusing. After reading other responses it sounds like your credits are expiring. If it takes you longer than 6 months to earn $25 then there is a problem. I had over than in less than a week this month.
It DOES say in the TOS that credits expire after 6 months. So if you have not cashed out then every day whatever has passed the 6 month mark will expire and be taken from your account. You do not have to wait until the end of the month to cash out. Which is what it sounds like you are doing when you say money will be taken out for the next 29 days.
I am not sure why so many people have support tickets that NEVER get answered. All of mine have been answered even though it has taken a couple of weeks in the past to receive a response.
There are times when the sponsor behind a survey will revoke payment. You will likely never know the reason behind that. They do not have to tell FC and FC will not tell you. You will get a vague response with it could be this this or this. I have had that happen but it has been quite a while. And this is the only site I have ever worked on that they do that. Every other site I have ever worked with if you complete the survey and you get paid then it is yours. They do not come back and take the money back.