I have posted about this one other time. Over the last 5-6 weeks I have either completed or nearly completed 4-5 surveys for which I have not received credit. It just happened again through a Peanuts survey on coffee! I have been taking these surveys too long to not recognize when they are nearly over, and then to suddenly be kicked out after 15 minutes without any kind of credit is just plain insulting. Insulting to my time, my effort, my opinions, my honesty, everything!
Furthermore, to add to the issue, I had 2 surveys over the past 4 or 5 weeks do about the same on Swag. I went ahead and contacted Customer Support on that site...and you know what they did? They gave me full credit for the surveys and apologized.
Fusion, I am not entirely unhappy with this site, but to lose out on at least 5 surveys (as of today) over an approximate 5-6 week period is something that cannot continue. Peanuts is getting worse and worse, offering small incentives in some cases and not landing some surveys on the payment page...which seems to mean you won't receive credit (at least in my case). I won't even start on the videos, excluding HyperMax.
I want to continue on Fusion, but have to be straightforward and state that these type issues can't keep recurring. How is Fusion going to be accountable? If you can't be, Fusion, then make your advertisers and surveyors accountable. It has to start somewhere. You can't count on keeping and maintaining loyalty if these issues keep mounting without redress. Myself, I don't mind having pennies mount up, but when my efforts don't even earn a penny, I might have to draw the line. I have already moved on from two sites where it was too difficult to make a buck! Please brainstorm remedies and don't ignore some issues.