Toolbar Searches...anyone else having trouble?

[ccandpam]

I don't do the toolbar searches because they always say that I did not perform a qualifying  search. I gave up.

[moomoofarm123]

I put in a ticket to FC support regarding the toolbar, and this was their response:

FusionCash Support
2015-03-04 10:31:47   Are you using FireFox? If so, the toolbar company is working to update the toolbar to work on the newest version of FireFox.

Then they closed my ticket without waiting for me to answer their question... 

[MythPhiled]

I put in a ticket to FC support regarding the toolbar, and this was their response:

FusionCash Support
2015-03-04 10:31:47   Are you using FireFox? If so, the toolbar company is working to update the toolbar to work on the newest version of FireFox.

Then they closed my ticket without waiting for me to answer their question... 

Thank you for posting as you saved me many steps.  I'll log in to the toolbar periodically to see if they update.

[moomoofarm123]

No problem, MythPhiled!

I opened up another ticket, and this was support's response:

FusionCash Support
2015-03-05 17:42:10   I was 99% sure your issue was related to the FireFox update. All users reporting the toolbar was broken were using FireFox and had it update - breaking the toolbar. Sorry if you were feeling cut off, it is habit for us to close tickets as to keep the log at a manageable level. You are always welcome to open another ticket (as you did) to continue the conversation as both have access to past tickets.

They have not yet given us a time frame for the fix. You can either use Internet Explorer or wait until a fix is implemented.