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Topic: my acccount was down for awhile  (Read 931 times)

charmaine56

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my acccount was down for awhile
« on: August 05, 2014, 10:07:46 am »
First fusion blocked me because I could not see one morning and entered a wrong password or so they said I did. then for weeks I got a puzzle every time I signed on. I cant see those at all so it may have taken me a dozen times with a magnify glass to answer it. then they suspened me for 3 days or so they said for trying to sign on to many times. it was trying to see a puzzle that for no reason but to pick on old folks that cant see for weeks problem. then supposidly that was over and they told me to listen to the captcha next time. I think it is very rude when only one password doesnt work that when a person signs in with a correct password for fusion to keep on for weeks making them strain to figure out a puzzle. well for another 2 weeks I couldnt sign on at all. I did not even get a puzzle. I dont have daily emails now even. and its funny I only needed 3 dollars to check out last month when I was shut down. i hope something improves here.

kjstrukel

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Re: my acccount was down for awhile
« Reply #1 on: August 05, 2014, 08:32:08 pm »
That just doesn't sound right.  I have never had that problem, and I hope I never do.  I hope you get everything worked out!

mulingbear

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Re: my acccount was down for awhile
« Reply #2 on: August 07, 2014, 08:15:59 am »
That just doesn't sound right.

surveygrabber

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Re: my acccount was down for awhile
« Reply #3 on: August 08, 2014, 03:57:20 am »
I never had this problem. It sure does not sound right to me at all. If this happens, I would contact support or the admin directly to fix your account problems.

VampyreVixen

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Re: my acccount was down for awhile
« Reply #4 on: August 10, 2014, 09:39:07 am »
I never had that problem either. If I entered a wrong password I just clicked on the forgot password and that was that...

betlynjua

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Re: my acccount was down for awhile
« Reply #5 on: August 10, 2014, 06:44:05 pm »
I know there are some sites that I work where if I mess up my log in say around 3 times or so, I have to wait about 15 minutes before trying again.  Needless to say, I'm very careful and have not had that happen in a long time.

What you are describing just doesn't sound right to me.  Have you sent a support ticket to Fusion Cash?  Admin has been quite helpful with me whenever I've had issues. 

I hope you get this worked out soon.  :)

sdenimandlace1

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Re: my acccount was down for awhile
« Reply #6 on: August 11, 2014, 06:38:56 am »
Lots of time if you wait the 15 whole mins with out trying to sign in it will reset for you.

ladavia89

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Re: my acccount was down for awhile
« Reply #7 on: August 11, 2014, 08:01:38 am »
Most sites will flag your account and make you go through some type of verification process if you're repeatedly getting your password wrong

If you're truly having that many problems seeing I would suggest letting your browser save your passwords so it automatically logs you in

ccandpam

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Re: my acccount was down for awhile
« Reply #8 on: August 11, 2014, 09:19:52 am »
I have never had this happen to me , either. I do hope that your issue gets fixed and this never happens to you again. :dog:

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