I understand that frustration. I've yet to understand why they don't keep our information on hand and have us update it when it changes. I mean, I'm always going to be female (at least I don't plan on changing that), my birthday is always going to be the same, and currently I'm in the USA. Why is it every time I have to enter that information when it hasn't changed regardless of how many months I've been doing this? If there is a survey that want a 22 year old female, awesome, though stop sending them to me when they want someone older.