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Topic: hi i am new here  (Read 353 times)

dnsrowe

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hi i am new here
« on: October 24, 2011, 08:04:01 pm »
i am having a problem getting credited for some survays i filled out . dose it take time or what.

Phx0808

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Re: hi i am new here
« Reply #1 on: October 25, 2011, 02:43:27 am »
dnsrowe,

Yes, it does take time, usually 1 to 3 days. You should be notified by e-mail when you do get credit. If you do not getting credit after 3 days, I would advise opening a support ticket. Those guys in support are great at tracking down your money. The more details you can provide, (where, when, what, etc.) the quicker support can track down your money.

All the best.
I was lying in bed the other night, looking up at the stars, and thinking, "Where in the heck is my roof?"

rbudovec1947

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Re: hi i am new here
« Reply #2 on: October 25, 2011, 06:27:43 am »
i am having a problem getting credited for some survays i filled out . dose it take time or what.

If you're talking about the daily surveys and you've reached the Congrats! screen, keep it open for at least 5-10 minutes (or shrink it without closing it, then log in to your account page in a new window and wait for the survey to credit). They generally credit within 5-15 minutes if you keep that final page open and don't start another survey or do anything else in the meantime. Sometimes these will credit almost immediately. Occasionally it will take longer (up to a 24 hrs or more) for these to credit and sometimes they don't credit at all. The automated crediting system is not perfect but it's all we've got.

Try those tips (which I learned from other helpful posts) and let us know how that works out for you.  :peace:

skippymcnapper

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Re: hi i am new here
« Reply #3 on: October 25, 2011, 06:49:12 am »
Support can't help with tracking down offers, you are unable to submit a support ticket for "No credit for completed offer". Read the FAQ for more info here: http://www.fusioncash.net/faq.php?crediting There is some good info there, but they can't help with not receiving credit for offers unfortunately

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