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Topic: Emusic - How to cancel the account  (Read 6301 times)

TrangDang

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Emusic - How to cancel the account
« on: January 04, 2008, 12:19:04 pm »
Hey if someone has successfully cancelled the free trial acc from Emusic please tell me how to do that! I cancelled it myself from the page and I did receive the confirmation email saying that my acc had been cancelled and I wouldnt be charged anything.
However the monthly fee shows up in my bank statement for last month! I went back to emusic and still can login but my account always leads me to Reactivation! I couldnt find the Cancel button anywhere, only the Upgrade! I dont understand if my acc is not at all activated how could they charge me for that? And how to cancel that damn acc? I emailed them yesterday but so far just received some automatic response! Help, please! Thanks!

Kohler

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Re: Emusic - How to cancel the account
« Reply #1 on: January 04, 2008, 12:23:12 pm »
This is not allowed, and has gotten you a 7 day vacation.
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