This topic is locked, no replies allowed. Inaccurate or out-of-date info may be present.

  • Print

Topic: Does anyone work at a call center or used to?  (Read 2259 times)

paints

    US flag
    View Profile
  • Silver Member
  • *******
  • Posts: 1258 (since 2012)
  • Thanked: 114x
Re: Does anyone work at a call center or used to?
« Reply #15 on: November 03, 2018, 06:57:17 pm »
I worked at a call center for a little over three years.  It's not something I would ever want to do again.

One good thing that came out of the experience is that I tend to be mindful of how I speak to people when I call a company's customer service department.

gaylakizer

    US flag
    View Profile
  • Newbie
  • *
  • Posts: 5 (since 2015)
  • Thanked: 0x
Re: Does anyone work at a call center or used to?
« Reply #16 on: November 03, 2018, 08:39:51 pm »
I've worked in call centers most my life. Maybe you could find something working from home. There is companies who do chat and email. It might be a good change for you.

dreamyxo

    US flag
    View Profile
  • Platinum Member
  • *********
  • Posts: 6845 (since 2007)
  • Thanked: 185x
Re: Does anyone work at a call center or used to?
« Reply #17 on: November 03, 2018, 11:19:45 pm »
I worked at a call center for a little over three years.  It's not something I would ever want to do again.

One good thing that came out of the experience is that I tend to be mindful of how I speak to people when I call a company's customer service department.

True.  I worked for telephone company and I'd get a lot of people irate about their bill or service.  When I call places I am nice even if I am annoyed because I remember how I used to be treated and also you get more flies with honey than vinegar.  If someone called me and was nice even if they were a little mad I was more inclined to help them than if someone called yelling at me.

dreamyxo

    US flag
    View Profile
  • Platinum Member
  • *********
  • Posts: 6845 (since 2007)
  • Thanked: 185x
Re: Does anyone work at a call center or used to?
« Reply #18 on: November 03, 2018, 11:20:54 pm »
I've worked in call centers most my life. Maybe you could find something working from home. There is companies who do chat and email. It might be a good change for you.

Yes I thought of that too.  I thought about the online chat thing. 

braggin

    US flag
    View Profile
  • Gold Member
  • ********
  • Posts: 2862 (since 2013)
  • Thanked: 101x
Re: Does anyone work at a call center or used to?
« Reply #19 on: November 04, 2018, 01:28:57 am »
A good customer service call center person is worth a million bucks in my opinion. When a company hires a good one, it is doing itself a large favor. The goodwill that brings to a company from the public can't be matched.

jenniferhoder

    US flag
    View Profile
  • Gold Member
  • ********
  • Posts: 2691 (since 2011)
  • Thanked: 49x
Re: Does anyone work at a call center or used to?
« Reply #20 on: November 04, 2018, 03:31:00 am »
I did many years ago and did not like it. It was very stressful;  most people were calling becuase they were angry and it would put me in a bad mood whether i wanted to be or not.

surveygrabber

    US flag
    View Profile
  • Gold Member
  • ********
  • Posts: 3175 (since 2012)
  • Thanked: 80x
Re: Does anyone work at a call center or used to?
« Reply #21 on: November 04, 2018, 03:50:09 am »
The closest job I worked that relates to a call center I've done in the past was a telephone interviewer where I call people over the phone to conduct surveys. It was a fun job.

PGS28

    US flag
    View Profile
  • Gold Member
  • ********
  • Posts: 3341 (since 2012)
  • Thanked: 62x
Re: Does anyone work at a call center or used to?
« Reply #22 on: November 05, 2018, 06:09:13 am »
I worked at a call center one time.  The work environment was nice but the commissioned pay was horrible.  So was contacting deceased people because their records hadn't been updated in years, how horrible.

PGS28

    US flag
    View Profile
  • Gold Member
  • ********
  • Posts: 3341 (since 2012)
  • Thanked: 62x
Re: Does anyone work at a call center or used to?
« Reply #23 on: November 05, 2018, 06:10:28 am »
I even worked an at home call center job once.  Great for people who don't mind talking to people, but I do; I'd rather communicate through email.  I wouldn't mind being a chat rep though.

mrsmere

    US flag
    View Profile
  • Gold Member
  • ********
  • Posts: 2176 (since 2016)
  • Thanked: 50x
Re: Does anyone work at a call center or used to?
« Reply #24 on: November 05, 2018, 11:14:17 am »
Yes years ago for about 3 months and it was for incoming calls for the phone company.  Most of the callers were very nice. 

  • Print
 

Related Topics

  Subject / Started by Replies Last post
8 Replies
2265 Views
Last post July 26, 2010, 03:56:44 pm
by syntheticbeauty
2 Replies
1119 Views
Last post October 03, 2011, 07:01:17 pm
by alina6
2 Replies
1157 Views
Last post July 14, 2012, 10:30:53 am
by erinelise2
54 Replies
7976 Views
Last post November 12, 2012, 07:52:54 pm
by Storm61115
5 Replies
665 Views
Last post April 23, 2014, 04:31:05 pm
by kevin2834