X-Box Remote Control from Target

[pmagalei]

My sons bought a new x-box controller from Target this week and were very surprised to open it at home when they realized it was not only broken but it was a used one. It came in a brand new packaging too. My wife called the manager after waiting for almost 15 20 minutes he finally answered. He was very sorry and wanted to give her a $20.00 gift certificate for it because they didn't have any more in stock. Has anyone ever experienced this with target before or any other store?

[aflyingmonkey]

Was it sealed?     Some one at home depot was telling me that they often get people who replace their worn out old product with a new product & then bring back the old one in it's place.    I have heard that this occurs often at Walmart returns, I was reading stories on Reddit & people even have sealing machines to make it look legit.

I was purchasing a nozzle from Home Depot that I didn't inspect thoroughly & the cashier caught it when I was checking out, that it looked jacked up to him, used,  he said it happens all the time, some people just come in, switch it out on their own & walk out with out ever going to customer service &/or an employee.   

[pmagalei]

Was it sealed?     Some one at home depot was telling me that they often get people who replace their worn out old product with a new product & then bring back the old one in it's place.    I have heard that this occurs often at Walmart returns, I was reading stories on Reddit & people even have sealing machines to make it look legit.

I was purchasing a nozzle from Home Depot that I didn't inspect thoroughly & the cashier caught it when I was checking out, that it looked jacked up to him, used,  he said it happens all the time, some people just come in, switch it out on their own & walk out with out ever going to customer service &/or an employee.   

Wow, the world is ever changing for the worst. Thanks for the update. From now on, I am going to be extra alert when going out buying anything from the store.

[Liquidfire_43]

I never been in a target store for so long. The last thing I remember from buying anything electronic from a target store was a cd (for backup)... I wouldnt be surprised if some stores sell used/damage electronics and sell it off as new... Similar situation in walmart for me... I remember my father bought a vacuum cleaner at Walmart, used that thing for 2 months or so. Went back to the return services in walmart due to loss of suction and got a full refund.. Next day we went shopping in that walmart we saw that the vacuum cleaner that we returned was back on the selves. I knew from that moment, I would never buy any electronic from Walmart. At this point the only place I trust buying electronics from is either Amazon, Newegg, and he manufacturing store.

[Getinonthis]

No, never experienced anything like that with any store in particular, but I'm happy you were reimbursed.

[Penwoir]

I only took something back to Target once. It was a garden solar light which I could not get to work, even after charging it properly. The guy at the counter did not even question me on why I was returning it. He just credited my credit card immediately.