Unable to cashout :(

[abbyjhill15]

For some reason when I try to cash out it doesn't recognize my phone number and requires me to do additional verification.  So I printed the cover page and tried to fax my drivers license with it and I cannot get it to go through.  It keeps saying the line is busy.  Please help!!!  This is my first time trying to get payment from FusionCash and I really hope I didn't do all this over the last 6 monthes for no reason!

[nadette]

I really do not have a precise answer, however,
I am going to try to help you.

If the fax line is busy, try another day,
and another time. Eventually it will work.

You can also send a support ticket
by clicking on GET HELP at the top
part of the home page.

Fusion Cash is good at solving issues,
they will let you know what to do.

[abbyjhill15]

Thanks for the help nadette.  I will try those things.  Does everyone have to fax more info in?  I'm still a little confused as to why it would not take my phone number.

[squirrelgirl44]

That's strange. Have you cashed out before? I have been here for many years and never heard of that. I suggest a support ticket.

[ladavia89]

They have to verify each member is in fact a different person for tax purposes.

Not everyone has to do the fax verification but it does happen. Are you sure that you have the right number? I would double check that first. If you're still having issues you would have to contact support to see what they can do for you specifically